Scheduling
How to Schedule an Appointment
5 min read
Book single visits or repeating blocks with therapist, child, modality, duration—and rely on WhatsApp reminders.
Single appointments that stick
Parents judge professionalism by punctuality and predictable reminders more than glossy brochures. Start every booking by confirming therapist specialization versus child goals—nothing frustrates families faster than mismatched expertise discovered at the door.
- Launch Schedule → New appointment or tap an empty lane inside day/week boards.
- Bind therapist, child, session taxonomy (OT, speech, special educator shadow support), and precise duration templates tied to tariff logic.
- Attach notes about accessibility needs—lift access, stroller parking, caregiver-assisted transfers—to reduce reception chatter.
Recurring series without surprises
- Toggle recurrence rules mirroring physiotherapy prescriptions (“twice weekly for eight weeks”).
- Align recurrence stop dates with prepaid balances so finance doesn’t chase arrears mid-cycle.
- Insert festival blackout clusters typical across Maharashtra Diwali breaks or Karnataka Dasara vacations—bulk edits beat spreadsheet hacks later.
WhatsApp reminders families trust
- MileEvo queues reminders roughly twenty-four hours ahead using templates localized per tenant voice guidelines.
- Capture documented consent plus withdrawal shortcuts required under India’s privacy regime—timestamp everything.
Final QA checklist
- Mirror divorced custody constraints by copying secondary guardians selectively.
- Reserve sensory gym swings or SPL rooms inline so therapists arrive prepared.