Privacy Policy

MileEvo is operated by DataCuve Solutions LLP. We provide software, discovery, website, and workflow tools for pediatric therapy centers, professionals, schools, and families.

This policy explains how we handle personal data across mileevo.com, MileEvo SaaS, MileEvo Connect, generated center websites, contact forms, and related services.

We may collect contact details, account details, organization details, professional profile information, parent or inquiry details, support messages, usage information, billing-adjacent information, and product workflow data.

When a center, school, or professional uses MileEvo SaaS, the workspace may include child, parent, appointment, therapy, education, billing, communication, goal, report, and progress information entered by that organization or its authorized users.

We use data to provide and improve MileEvo, run accounts and workspaces, process inquiries, support customers, send service communications, operate Connect, generate center websites, protect the platform, and meet legal or contractual obligations.

We may use aggregated or de-identified information to understand product usage, improve workflows, and build better features for therapy operations. We do not use identifiable child therapy records for unrelated advertising.

For center workspaces, the therapy center, school, or professional usually controls why data is collected and how it is used. MileEvo provides software and operational support for those customer-controlled workflows.

Because pediatric therapy often involves children, customers are responsible for obtaining the parent, guardian, consent, notice, or other lawful basis required for the records they enter and manage in MileEvo.

We share data only where needed to run the service, support customers, process payments or communications, host infrastructure, comply with law, protect rights and safety, or complete a business transaction under appropriate safeguards.

Customer workspace data is not sold. Access is limited to authorized users, service providers, and MileEvo personnel where needed for support, operations, security, or contractual obligations.

We use administrative, technical, and operational safeguards such as role-based access, structured permissions, audit-oriented workflows, and controlled internal access where appropriate.

Retention depends on the product area, customer instructions, legal requirements, operational needs, and backup cycles. Customers may also have their own retention duties for clinical, billing, tax, employment, or education records.

Depending on the context, you may request access, correction, deletion, withdrawal of consent, or grievance review. If your data is controlled by a therapy center or school, we may route or coordinate the request with that organization.

To make a privacy or DPDP-related request, contact us at [email protected] with enough detail for us to identify the relevant product, workspace, profile, inquiry, or account.