Question 1

How much does therapy center software cost in India?

Accepted Answer

MileEvo offers a free plan at ₹0 and paid monthly plans built for Indian pediatric therapy centers: Starter at ₹999, Growth at ₹2,499, and Pro+ at ₹3,499 per month. Paid tiers add AI credits, higher limits, and advanced features as a center grows. Pricing across the wider market varies widely by feature set, so compare what each plan actually includes rather than the headline price alone.

Question 2

Does MileEvo work on WhatsApp?

Accepted Answer

Yes. MileEvo is designed around how Indian families already use WhatsApp. Centers can send automated appointment reminders, parent-friendly session summaries, and invoices or receipts to parents over WhatsApp. Importantly, the clinical records themselves live in MileEvo’s secure system rather than in personal WhatsApp chats, so the center keeps continuity and control of sensitive data while parents still get updates where they are.

Question 3

Can parents use MileEvo without an app?

Accepted Answer

Yes. Parents do not need to download an app or create a password. MileEvo uses a magic-link portal: parents tap a secure link delivered over WhatsApp and can view their child’s session summaries, goals, and progress from any browser. This keeps access simple for families while the center controls what is shared.

Question 4

How does MileEvo handle DPDP Act data protection?

Accepted Answer

MileEvo is built for Indian pediatric therapy centers with data protection in mind: role-based access so people see only the records they need, India data residency, an audit trail, and centralised storage that replaces clinical data scattered across personal phones and laptops. Under India’s DPDP Act, processing children’s personal data carries heightened obligations, so these safeguards matter. Consent should still be captured properly at intake, which the center controls.

Question 5

Is MileEvo RCI compliant?

Accepted Answer

RCI registration applies to rehabilitation professionals, not to software, so no platform is itself “RCI registered.” What MileEvo does is support RCI-aligned record-keeping: session notes are attributable to the treating professional, stored securely with access controls, and structured with a shared goal bank so records stay complete, objective, and professional. Maintaining proper clinical records remains the registered practitioner’s responsibility — MileEvo makes meeting that standard easier by default.

Question 6

What is a SOAP note in pediatric therapy?

Accepted Answer

A SOAP note is the standard format for recording a single therapy session. SOAP stands for Subjective (what the child or parent reported), Objective (what the therapist observed and measured, with data), Assessment (the clinical interpretation of that data against the child’s goals), and Plan (what happens next). Keeping measured facts in the Objective section separate from interpretation in the Assessment section is what makes a SOAP note clear and defensible.

Question 7

What should an OT progress note include?

Accepted Answer

A pediatric occupational therapy progress note should include the functional goal being addressed (such as independent feeding or in-hand manipulation), objective performance data (level of assistance, number of trials, duration of tolerance, quality of movement), relevant sensory and behavioural observations, a clinical interpretation of progress toward the goal, and the plan for the next session including any home or classroom carryover. As with any note, measured observations should be kept separate from interpretation.

Question 8

What is an IEP and who writes it?

Accepted Answer

An IEP, or Individualised Education Plan, is a written plan that sets specific, measurable goals for a child with additional needs and describes the support and interventions to help them reach those goals. It is typically developed collaboratively by the professionals working with the child — special educators and therapists such as OTs and speech-language pathologists — together with the family, and reviewed periodically as the child progresses. The measurable goals in an IEP are what individual session notes then track against.

Question 9

How does MileEvo’s AI session note work?

Accepted Answer

With MileEvo, a therapist captures brief observations from a session and the AI generates a structured clinical note, such as a SOAP note, that the therapist then reviews, edits if needed, and approves. The therapist remains the clinical author and authority; the AI removes the blank-page tax and the mechanical typing. This keeps notes fast to produce without making them thin, and once approved, a parent-friendly summary can be sent automatically.

Question 10

How do I see my child’s therapy progress on MileEvo?

Accepted Answer

If your child attends a center that uses MileEvo, you receive a secure magic-link portal via WhatsApp. Tapping it opens your child’s progress — session summaries, goals, and reports — in any browser, with no app to download and no password to remember. Your center controls what information is shared with you.

Question 11

How do I find a therapist for my child?

Accepted Answer

MileEvo Connect helps parents in India discover verified pediatric therapists and special educators. You can search by specialty and city to find professionals such as occupational therapists, speech-language pathologists, and special educators, and reach out through the platform. Connect is the parent-facing discovery side of MileEvo, separate from the practice software that centers use to run day to day.

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